Terms of Service

Last updated: 7 August 2026 · Effective: 26 May 2026

1. Who we are

We are Biojrnl Ltd, a company registered in England and Wales under company number 17290325. Our registered office is at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. For general enquiries write to support@biojrnl.com. For legal matters write to legal@biojrnl.com.

2. These terms

These terms are a contract between you and Biojrnl Ltd. They apply when you download, install or use the Biojrnl app, or create a Biojrnl account. If you do not agree to them, do not use the app. Please also read our Privacy Policy, which explains how we handle your information.

3. What Biojrnl is, and what it is not

Biojrnl is a private health journal. It lets you record symptoms, medications, blood results, vaccinations, appointments and related notes, and keeps that record for your own reference. You choose what to record and who, if anyone, sees it.

Biojrnl is not a clinical tool. It does not diagnose, treat, interpret your entries or alert you to anything. Nothing in the app is medical advice. If you are worried about your health, speak to a healthcare professional. In an emergency, contact the emergency services.

4. Who may use Biojrnl

You must be at least 16 years old to create an account. By creating one, you confirm that you are.

5. Your account

Keep your sign-in details secure and your email address up to date. You are responsible for what happens under your account. If you think someone else has gained access to it, contact support@biojrnl.com straight away.

6. Your licence to use the app

We grant you a personal, non-transferable licence to install and use Biojrnl on devices you own or control, for your own private use, subject to these terms and to the rules of the app store you downloaded it from. The app, its design, its code and the Biojrnl name and logo belong to Biojrnl Ltd or our licensors. Your records are yours. The software is not. You may not copy, modify, sell, sub-license or distribute the app, or help anyone else to.

7. Your records

Everything you enter in Biojrnl belongs to you. We claim no ownership of it and no right to use it beyond operating the service for you, as described in our Privacy Policy. You can export your records at any time from Settings, then Export, and delete your account with everything in it from Settings, then Account, then Delete Account.

You are responsible for what you record. If you record information about another person, section 8 applies.

8. Sharing, guests and managed profiles

Biojrnl lets you share a profile with people you choose, through invitations you send from the app.

• You decide what an invited person can see and do when you create the invitation, and you can withdraw their access at any time.
• Before you create a managed profile for another person, or record their health information, you must have their consent or the legal authority to act on their behalf.
• If someone shares their records with you, you may use that access only in the way they intended.
• We may withdraw sharing features from an account that misuses them.

9. Subscriptions and billing

Biojrnl has a free tier and three paid tiers: Pro, Family and Care. Paid subscriptions are bought through the Apple App Store or Google Play, which handle all payment, renewal and refund processing. We never see your card details.

• Subscriptions renew automatically unless you cancel at least 24 hours before the end of the current period.
• To cancel, go to Settings, then Subscriptions on iOS, or Google Play, then Subscriptions on Android.
• Refund requests go to Apple or Google, not to us. Your statutory rights against us are unaffected.
• If you downgrade, you keep your data. Features and limits adjust to the new tier.
• If we change the price of a subscription, the store will tell you before you are next charged, and the new price applies only from your next renewal. If you do not want to pay it, cancel before the renewal date.

10. Acceptable use

You agree not to:

• use Biojrnl for any unlawful purpose;
• record another person's information without the consent or authority described in section 8;
• attempt to access another user's account or records;
• reverse engineer, copy or tamper with the app or the services behind it, except where the law allows it;
• resell the service or make it available to anyone outside the sharing features the app provides.

11. Your statutory rights, and what we do not promise

Biojrnl is provided as it stands and as available. We work hard to keep it reliable, but we do not promise that it will be free of errors, that it will never be interrupted, or that data will never be lost. Keep your own copies of records that matter to you. The export feature exists for exactly that.

If you are a consumer, the law gives you rights that these terms cannot take away. Under the Consumer Rights Act 2015, digital content must be of satisfactory quality, fit for purpose and as described, and you may be entitled to a repair, a replacement or your money back if it is not. Nothing in these terms limits those rights.

12. Our liability to you

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else the law does not allow us to exclude or limit.

Subject to that:

• we are not liable for loss that is not a foreseeable result of our breaking this contract, including loss of profit, revenue or business; and
• our total liability to you for all claims arising in any 12 month period is limited to £100 or the total amount you paid us in the 12 months before the claim arose, whichever is greater.

Biojrnl is a journal. It does not check what you enter and it does not give advice. We are not responsible for decisions about health or treatment taken on the basis of anything recorded in the app, whether by you or by someone you have shared your records with.

13. Your responsibility to us

If you break these terms or the law in the way you use Biojrnl, and a third party brings a claim against us as a direct result, you agree to compensate us for the reasonable costs, losses and legal fees that claim causes us. An example would be recording someone else's health information without the consent section 8 requires.

This section applies only to claims caused by your own breach or unlawful act. It does not cover anything caused by us, and it does not reduce your rights as a consumer.

14. Changes to these terms

We may update these terms from time to time. If a change is significant, we will tell you in the app before it takes effect, and the date at the top of this page will change. If you keep using Biojrnl after that date, the updated terms apply to you. If you do not accept them, you can delete your account, and we will refund the part of any subscription you have paid for but not yet received.

15. Ending the agreement

You can stop using Biojrnl at any time and delete your account from Settings, then Account, then Delete Account.

We may suspend or close your account if you seriously or repeatedly break these terms, if we reasonably suspect fraud or unlawful use, or if the law requires us to act. Unless the risk is immediate or the law prevents it, we will warn you first and give you a fair chance to put things right.

If we ever withdraw Biojrnl entirely, we will give you at least 30 days' notice so you can export your records, and we will refund the part of any subscription you have paid for but not received.

When an account closes, you have 30 days to export your records before they are deleted, unless you asked us to delete them immediately. Deletion follows our Privacy Policy.

16. Governing law and disputes

These terms are governed by the law of England and Wales.

If you have a problem, tell us first at legal@biojrnl.com. We will acknowledge your complaint within 5 working days and do our best to resolve it with you directly. Most problems end there.

If we cannot resolve it together, you can bring a claim in the courts of England and Wales. If you live in Scotland or Northern Ireland, you can also bring it in your own courts. Nothing in this section takes away any protection that the law of the place where you live gives you and does not allow you to give up.

17. If you downloaded Biojrnl from the App Store

These terms are between you and us, not between you and Apple. Apple has no obligation to provide maintenance or support for the app. Downloads from Google Play are also subject to Google's own terms of service.

• If the app fails to meet a warranty that the law does not allow to be excluded, you may notify Apple, and Apple will refund you the purchase price. To the fullest extent the law permits, Apple has no other warranty obligation.
• We, not Apple, are responsible for the app and for any claim about it, including product liability claims, claims that it fails to meet a legal or regulatory requirement, claims under consumer protection law, and claims that it infringes someone else's intellectual property.
• You confirm that you are not located in a country subject to a United States Government embargo or designated by the United States Government as supporting terrorism, and that you are not on any United States Government list of prohibited or restricted parties.
• Apple and its subsidiaries may rely on and enforce this section as if they were a party to these terms.

18. General

• If a court finds part of these terms unenforceable, the rest still stands.
• These terms and our Privacy Policy are the whole agreement between you and us about Biojrnl.
• We may transfer this agreement to another company, for example if our business is sold. We will tell you if that happens, and it will not reduce your rights. Your account is personal to you and cannot be transferred.
• We are not responsible for delay or failure caused by events outside our reasonable control, such as a failure at an infrastructure provider or a network outage. If one happens, we will put things right as soon as we reasonably can.
• If we do not enforce a part of these terms straight away, we can still enforce it later.
• Apart from Apple under section 17, nobody other than you and us has any rights under these terms, and the Contracts (Rights of Third Parties) Act 1999 does not apply to them.

19. Contact

• General enquiries: support@biojrnl.com
• Legal matters: legal@biojrnl.com
• Post: Biojrnl Ltd, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom