Delete your account
This action is permanent. Deleting your account removes all your health data, journal entries, medications, blood results, appointments, and profile information from our servers. This cannot be undone.
Option 1: delete from inside the app (recommended)
The fastest way to delete your account is directly from the Biojrnl app:
- Open Biojrnl and tap More in the bottom navigation bar
- Tap Settings
- Scroll to Account and tap Delete Account
- Read the confirmation, then tap Delete my account to confirm
Your account and all associated data will be permanently deleted within 30 days.
Option 2: request deletion by email
If you no longer have access to the app or cannot sign in, you can request account deletion by email. Send a request from the email address associated with your Biojrnl account:
We will confirm deletion within 5 business days and complete the deletion within 30 days.
What gets deleted
- All journal entries, medications, blood results, vaccinations, appointments, and trips
- All documents and file attachments
- Your profile information (name, date of birth, health details)
- Your authentication record (email address and user ID)
- All managed profiles you created and their associated data
Subscription cancellation
Deleting your account does not automatically cancel your App Store or Google Play subscription. To avoid being charged after deletion, cancel your subscription first:
- iOS: Settings → your name → Subscriptions → Biojrnl → Cancel Subscription
- Android: Google Play → Profile icon → Payments & subscriptions → Subscriptions → Biojrnl → Cancel
Questions
Contact us at gdpr@biojrnl.com for any questions about your data rights.